Finding a mechanic you actually trust feels a lot like finding a good doctor. It’s stressful. You’re worried about being overcharged, or worse, told you need a $2,000 repair when a $200 fix would’ve done the trick. If you live on the west side of Titletown, you’ve probably driven past Auto Select Green Bay West on Oneida Street a thousand times.
Located at 2045 S Oneida St, right near the stadium, this place has become a bit of a local landmark for people who are tired of the "big box" dealership experience. It's not just another shop. Honestly, the vibe is different from the moment you walk in. You'll see local sports gear in the lobby and usually catch Joshua Liesch or one of his team members actually taking the time to explain why your brake pads look like thin wafers instead of just handing you a bill.
What's the Deal with Auto Select Green Bay West?
Basically, this location is part of a larger Wisconsin-owned network, but it runs with the soul of a neighborhood garage. Joshua Liesch, the owner of this branch, has been in the game since '96. He’s not just some guy behind a desk; he's an ASE-Certified Service Consultant and Parts Specialist. That matters because when you’re talking about a complex transmission issue or a weird clicking sound in your CV joint, you aren't talking to a salesperson. You're talking to an expert.
They handle almost everything. Seriously.
- Oil changes (the Mobil 1 kind, not the cheap stuff)
- Tire replacements and rotations
- Major engine diagnostics
- Hybrid powertrain service
- Brake systems
- AC repair for those humid Wisconsin summers
One thing that surprises people is their warranty. Most local shops give you 12 months or 12,000 miles if you're lucky. These guys offer a 36-month/36,000-mile nationwide warranty. That’s a bold move. It suggests they aren’t just trying to get you out the door; they’re betting on the fact that their work will hold up for three years.
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The "No Surprise" Policy
We’ve all been there. You drop the car off for an oil change, and two hours later, your phone rings with a list of "urgent" repairs that cost more than your monthly mortgage. At Auto Select Green Bay West, they’ve leaned heavily into transparency. They use digital vehicle health checks. They’ll actually text or email you photos and videos of your car’s undercarriage or the specific part that’s failing.
It’s hard to argue with a photo of a rusted-out muffler.
They also do this thing called a Valet Service. If you’re stuck at work or home with the kids, they’ll literally come pick up your car, service it, and bring it back. For free. In a world where everything has a "convenience fee" attached to it, that’s kind of a big deal.
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Tires and Pricing Games
Let’s talk about tires. Most people think they have to go to a giant warehouse club to get a decent price. But Auto Select has a "Guaranteed Lowest Tire Price" policy. If you find a better price locally, they’ll match it. They carry the big names—Michelin, Continental, Goodyear—but the real value is in the installation.
When you get tires there, you usually get 24/7 roadside assistance for a year and free rotations. It’s those little layers of protection that make the difference when you’re driving on Highway 41 in a blizzard.
The Team Behind the Wrench
It’s not just Josh. The staff, including guys like Chad and the rest of the ASE-certified techs, have a reputation for being... well, human. There’s a story floating around about a customer who went in with a rusted trailer hitch that wouldn't budge. The shop spent the time to get it off and didn't even charge them.
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That’s the kind of stuff that builds a 5-star reputation over twenty years. They also have a rewards program where 3% of what you spend goes back into a "bank" for your next visit. It’s not a life-changing amount of money, but it pays for an oil change eventually.
Common Misconceptions About Local Shops
Some people think because Auto Select Green Bay West is AAA Approved and NAPA Auto Care certified, they’ll be more expensive than the "guy down the street." Honestly, it’s usually the opposite. Because they are part of a 12-location network in Wisconsin, they have better buying power for parts than a tiny one-bay shop.
Another myth is that you have to go to the dealer to keep your car’s warranty valid. You don't. Federal law (the Magnuson-Moss Warranty Act) says you can take your car anywhere for maintenance without voiding the manufacturer's warranty. The team here keeps digital records of everything, so if you ever trade your car in, you have a perfect paper trail.
Practical Steps for Your Next Visit
If your "Check Engine" light just popped on or you're smelling something sweet (usually a coolant leak), here is how to handle it:
- Schedule via the App or Web: Don't just show up on a Monday morning. It's the busiest day. Use their mobile app to book a slot.
- Ask for the Health Check: Even if you’re just there for tires, ask for the free vehicle health check. It’s better to know your battery is dying now than when it's -10°F outside.
- Use the Loaner: They have loaner vehicles. If your repair is going to take all day, ask for one when you book. They go fast.
- Check the Specials: They almost always have a coupon for $25 off service or a deal on the "Oil Change Coupon Book" (4 oil changes for about $120).
Auto Select Green Bay West isn't reinventing the wheel. They're just doing the basics—honesty, fair pricing, and solid mechanical work—unusually well. In an industry that often feels like a shark tank, that’s plenty.
To get the most out of your next service, make sure to mention if you are a AAA member for an additional labor discount, and always ask to see the old parts they replaced. Seeing the wear and tear for yourself is the best way to learn about your vehicle and ensures you're only paying for what was truly necessary.