You’re driving down Boone Station Road, maybe heading toward the Kroger or grabbing a bite at Cracker Barrel, and you realize you need to handle a wire transfer or finally talk to someone about that mortgage. If you're looking for Chase Bank Shelbyville KY, you’re basically looking for the Hi Point branch.
It's the only one.
Seriously, if you search for other spots in town, you're mostly going to find ATMs or be directed way out toward Louisville. People often assume that a town like Shelbyville might have three or four Chase locations scattered around, but for a full-service experience, 251 Boone Station Rd is your destination. Honestly, it’s a busy little hub, especially because it serves not just the city but a lot of the surrounding rural Shelby County folks who don't want to drive thirty minutes into the city traffic of St. Matthews or Middletown.
Finding the Spot: Chase Bank Shelbyville KY at Hi Point
The physical address is 251 Boone Station Rd, Shelbyville, KY 40065. If you need to ring them up, the direct line is (502) 647-1688.
One thing that kinda trips people up is the "Hi Point" designation. Locally, that area near the intersection of Highway 55 and Boone Station Road is a major commercial artery. You’ve got the hospital nearby and a ton of retail. The branch itself isn't some massive skyscraper; it’s a standard, clean-cut brick building that fits the vibe of the neighborhood.
Current Hours of Operation
Don't show up at 5:30 PM on a Tuesday expecting the doors to be open. Like most big banks in 2026, their hours are pretty specific:
- Monday – Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 6:00 PM (This is your "late" night if you can call it that)
- Saturday: 9:00 AM – 1:00 PM
- Sunday: Closed (The ATM is still there for you, though)
What Services Can You Actually Get Here?
It’s a full-service branch. That sounds like corporate-speak, but it basically means they do more than just cash checks. You’ve got a dedicated team for Chase for Business, which is huge for the local small business owners in Shelbyville. If you’re running a farm or a boutique downtown on Main Street, you probably want to talk to a human rather than a chatbot.
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They also have a J.P. Morgan Wealth Management advisor on-site. Most people don't realize you can just walk in and ask to see a financial advisor to talk about retirement or investment strategies. You don't need a million bucks to start the conversation, though they certainly handle "Private Client" individuals too.
Mortgages and Home Lending
Shelbyville is growing. Fast. New subdivisions are popping up everywhere toward Simpsonville and out along 60. If you’re looking at home lending, this branch has advisors who specifically know the Kentucky market. They can walk you through the current 2026 rates, which—let's be real—are a lot different than they were a few years ago.
The "Local" vs. "Big Bank" Reality
There’s a bit of a divide in Shelbyville. You have the local banks like Citizens Union or Commonwealth Bank, and then you have the "Big Three" like Chase.
Why choose Chase?
The app. Honestly, it’s usually the app. Chase has consistently high ratings for its mobile experience, and for people in Shelbyville who travel for work—maybe commuting into Louisville or Frankfort—having a bank that works everywhere is a big deal. However, the downside is the "big bank" feel. Sometimes you’ll run into those standard Chase frustrations: strict fraud alerts that freeze your card at the worst time, or low APYs on basic savings accounts.
If you’re looking for high-yield interest, a standard Chase savings account at 0.01% is basically just a digital piggy bank. You're there for the convenience and the security, not to get rich off interest.
Common Misconceptions About the Shelbyville Branch
1. "There’s a Chase on Shelbyville Road."
This is a classic. If you tell someone you’re going to the "Shelbyville Road Chase," they might end up in Louisville. There is a very popular branch at 4111 Shelbyville Rd in Louisville (St. Matthews). If you are actually in the city of Shelbyville, you need Boone Station Road. Don't let the name of the street in Louisville confuse you.
2. "The ATM does everything."
The ATM at the Hi Point branch is pretty advanced—you can do cardless transactions and deposits—but for things like cashier's checks or medallion signatures, you’ve got to get inside during those lobby hours.
3. "They are open on Sundays."
Nope. Not in Shelbyville. If you need a banker on a Sunday, you’re basically looking at online support or waiting until Monday morning.
Tips for a Faster Visit
If you’re heading to the Chase Bank Shelbyville KY branch, do yourself a favor: schedule an appointment.
You can do this through the Chase mobile app. It takes about thirty seconds. If you walk in at noon on a Friday without an appointment, you might be sitting in those little lobby chairs for a while. The staff is professional, but since it's the only branch in town, they get slammed during lunch hours and right before the weekend.
Actionable Next Steps
- Check the App First: If you just need to deposit a check under $5,000, do it on your phone and save the gas.
- Appointment is King: Use the "Schedule a Meeting" feature in the app if you need a Notary, a new account, or a loan discussion.
- Verify Documents: If you’re going in to open a business account, bring your EIN and Articles of Organization. Chase is notoriously strict about documentation, and nothing is worse than waiting in line just to be told you're missing one piece of paper.
- ATM Access: If the lobby is closed, remember the ATM is 24/7 and located right at the front for easy drive-up or walk-up access.