You're looking for the American Intercontinental University address because you probably need to send a transcript, maybe you're filling out a FAFSA, or you're just trying to figure out if there is actually a building you can walk into.
It’s confusing.
AIU has gone through a massive transformation over the last decade. If you’re searching for a physical campus to visit for a class, you might be disappointed depending on where you live. For most people today, the American Intercontinental University address they actually need is the one for the main administration or the online headquarters based in Arizona.
But let’s get specific.
The Main Hub: Chandler, Arizona
Most official business—think financial aid, official records, and corporate oversight—flows through the Arizona office. If you are mailing something official, this is usually your best bet.
The primary administrative address is:
2200 East Germann Road, Suite 100, Chandler, AZ 85286.
Honestly, if you go there, don’t expect a sprawling ivy-league campus with a football stadium. It’s a professional office environment. It’s the nerve center for their massive online operation. AIU is owned by Perdoceo Education Corporation (formerly Career Education Corporation), and this Chandler location handles the heavy lifting for the thousands of students who attend AIU Online.
The Houston Campus Location
While AIU closed several of its physical locations over the years (the London and Los Angeles spots are long gone), the Houston campus remained a primary physical anchor for a long time.
The Houston address is:
12550 Reed Road, Suite 200, Sugar Land, TX 77478.
Sugar Land is just outside Houston proper. This location serves students who prefer a hybrid approach or live in the Texas area and want that face-to-face interaction. It's located in a business park area. If you’re driving there, it’s right off the Highway 90 alternate.
Why the Address Keeps Changing in Search Results
You might see old addresses for places like Dunwoody in Atlanta or even Hoffman Estates in Illinois. Don't use those.
Higher education, especially in the for-profit sector, is incredibly fluid. AIU consolidated a lot of its physical footprint to lean into the online model. This was happening way before the 2020 pandemic forced everyone else to do it. They saw the writing on the wall. Maintaining massive real estate in expensive cities like London or Los Angeles didn't make sense when their primary demographic—working adults—wanted to study from their couches at 11:00 PM.
Because of this, many "legacy" addresses still float around the internet like ghosts. If you see an address for "Buckhead" in Atlanta, keep moving. That location transitioned to a different brand under the parent company years ago.
Where to Send Your Transcripts
This is the big one. If you’re a transfer student, sending your papers to the wrong American Intercontinental University address can delay your start date by weeks. It’s a nightmare.
For most admissions documents, you should send them to the Chandler, Arizona address mentioned above, but specifically directed to the "Admissions Operations" department. However, many modern institutions prefer digital delivery through services like Parchment or National Student Clearinghouse.
If you are a former student trying to get your transcripts, the process is almost entirely digital now. You don't usually mail a letter to an address; you go through the student portal. If you graduated years ago and the portal doesn't recognize you, the Chandler office handles those archival requests.
The London Connection: A Bit of History
People still search for the London address because, let’s be real, "Intercontinental" is in the name. It sounds prestigious.
AIU London used to be at 110 Marylebone High Street. It was a cool spot. Students loved it. But AIU London eventually became part of Regent's University London. If you attended the London campus back in the day and need records, you might actually need to contact Regent’s or check with the UK’s Office for Students, though most records were migrated back to the US parent company.
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It's a bit of a maze.
Understanding the "System" Address
AIU is part of a system. Sometimes you’ll see an address for "American Intercontinental University System."
This is a legal distinction. The "System" includes AIU and its sister schools. For accreditation purposes through the Higher Learning Commission (HLC), the institution has to maintain a clear headquarters. That headquarters is the Chandler, Arizona location.
The HLC is the same body that accredits huge state schools like Arizona State University or the University of Arizona. So, while the AIU address looks like a suite in a business park, it carries the same weight for federal funding and accreditation as a massive brick-and-mortar university.
How to Verify an Address Before Driving There
If you’re planning to visit a campus for a tour or a meeting, call first. I can't stress this enough.
Staffing at physical locations for online-heavy schools can be lean. You don't want to show up to the Sugar Land location only to find out the specific advisor you need is working remotely that Tuesday.
- Main Phone: 1-877-701-3800
- Local Houston/Sugar Land: 1-281-226-5500
Ask them specifically: "I am coming to the [Location] address to speak with someone about [Issue]. Are the doors open to the public today?"
Practical Steps for Students and Alumni
If you are dealing with the American Intercontinental University address for any of the following reasons, here is exactly what you should do:
1. For FAFSA and Financial Aid:
Don't worry about the physical street address as much as the Federal School Code. For AIU (all campuses), use code 014722. This ensures your data goes to the central processing office in Arizona regardless of where you live.
2. For Legal or Formal Notices:
Always use the Chandler, AZ address. This is the Registered Agent territory. Sending legal documents to a satellite campus or an old Atlanta address will only result in "Return to Sender" or massive delays.
3. For Transcript Requests:
Stop looking for a mailbox. Use the official AIU Transcript Request page. It costs about $10-$15 usually, and it's much faster than trying to mail a check to an address.
4. For Graduation/Diplomas:
If you’re wondering where your diploma is being mailed from, it’s usually dispatched from a third-party fulfillment center or the Arizona hub. If you need to update your address so they send it to the right place, do that in the "Virtual Campus" portal at least six weeks before your expected graduation date.
5. For In-Person Tutoring or Labs:
If you are an online student but live near Sugar Land, Texas, you might have access to the physical facilities there. The Houston campus address isn't just for "on-campus" students; it's a resource. Go there, use the Wi-Fi, and get out of the house. It's often quieter than a Starbucks.
The reality of 2026 is that a university's "address" is often more of a legal necessity than a destination. AIU has fully embraced this. Whether you’re sending a letter to Suite 100 in Chandler or visiting the office in Sugar Land, just make sure you’re using the most current data. The days of the Atlanta or London campuses are long gone, replaced by a centralized digital infrastructure managed from the Arizona desert.