You’re finally in. The board feels right, the physics are crunchy, and San Vansterdam looks glorious in the late afternoon sun. Then, the screen hangs. A grey box pops up with a string of digits that looks like a phone number from a fever dream: error code 3967269002. It’s frustrating. Honestly, it’s the kind of thing that makes you want to chuck your controller across the room, especially when you were just about to nail a line you've been practicing for twenty minutes.
This specific error isn't just a random glitch. It’s a handshake that failed.
When we talk about the new skate.—which some people still call Skate 4 even though Full Circle is just going with the lowercase title—we’re talking about a game built on a live-service backbone. That means your console or PC is constantly chatting with Electronic Arts servers. Error code 3967269002 happens when that conversation gets interrupted. It’s basically the server saying, "I don't know who you are anymore," and slamming the door.
What is actually happening when you see 3967269002?
Servers are finicky. Most players seeing this right now are part of the "skate. insider" playtests. Because the game is still in active development, the netcode is basically held together by digital duct tape and hope. When the game throws 3967269002, it’s usually a timeout. This often happens during peak hours when everyone is trying to jump into the same instance.
It's not always your internet. Seriously. You can have fiber-optic speeds and still get booted if EA's backend is shitting the bed.
Think of it like a crowded skate park. If too many people try to drop into the bowl at the same time, someone's going to get bumped. In this case, the "bowl" is the server instance, and the "bump" is you getting kicked back to the main menu with a bunch of numbers on your screen.
Why your DNS settings might be the culprit
Sometimes the problem is local. It’s annoying to hear, but your ISP’s default DNS might be routing your traffic through a scenic route that the skate. servers don't like.
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I’ve seen a lot of people in the community find success by switching to Google’s Public DNS or Cloudflare. It sounds technical, but it’s just changing a couple of numbers in your console’s network settings. For Google, it’s $8.8.8.8$ and $8.8.4.4$. For Cloudflare, it’s $1.1.1.1$.
Does it fix it every time? No. But it reduces the "noise" in your connection.
If you’re on PC, you should also check your firewall. The playtest build changes frequently. Sometimes a new update causes Windows Defender to suddenly decide that the skate. executable is a foreign invader. It’ll block the port, and—boom—error code 3967269002. You’ve gotta make sure the game has an exception.
The "Playtest" reality check
We have to be real here. This game isn't finished. Full Circle has been very transparent about the "pre-pre-pre-alpha" state of things. When you’re playing a build that isn't optimized, you are the crash test dummy.
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- Servers go down for unannounced maintenance.
- New patches introduce "regressions" (bugs that were fixed but came back).
- Physics calculations can sometimes overwhelm the server-side sync.
If you notice the error happening specifically when you enter a high-population zone or a specific park, it's likely a localized server bug. The best thing you can actually do—besides the technical fixes—is head over to the official skate. Discord and check the "known-issues" channel. If 3967269002 is spiking, the devs usually post a "we're looking into it" message within minutes.
Console vs. PC: Is there a difference?
Surprisingly, yeah. Xbox and PlayStation users seem to hit this error more during the initial login phase. PC users tend to get it mid-session.
On a console, the error code 3967269002 often relates to the "Quick Resume" or "Rest Mode" features. These features are great for jumping back into Elden Ring, but they are absolute poison for live-service playtests. If you leave the game suspended and try to wake it up, the authentication token is expired. The game tries to reconnect, fails, and gives you the code.
Always force-close the app. Don't just "go to home." Quit the game entirely and restart it. It clears the cache and forces a fresh handshake with EA’s servers.
Steps to get back on your board
Stop searching for a magic "fix-all" button because it doesn't exist for a game in development. Instead, follow a logical path to eliminate the easy stuff first.
First, power cycle everything. I mean everything. Turn off your console or PC. Unplug your router for thirty seconds. It sounds like advice from 2005, but it clears stale routing tables that might be misdirecting your connection to the skate. backend.
Second, check your account status. Make sure your EA account isn't flagged or that your Playtest invite hasn't expired. Sometimes the game throws 3967269002 instead of a "Your access has ended" message because the UI isn't finished yet.
Third, look at your NAT type. If you’re on "Strict" or "Type 3," you’re going to have a bad time. You want "Open" or "Type 1." You might need to look into UPnP settings on your router or even Port Forwarding if you’re feeling adventurous.
Moving forward with the skate. playtest
The error code 3967269002 is a symptom of a game being built in real-time. It sucks when it happens during a perfect line, but it's part of the process.
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Immediate actions for the next time it happens:
- Check the @skate Twitter or Discord immediately to see if it's a global outage.
- Hard-reset the game client; never use "Resume" features on PS5 or Xbox Series X/S.
- Switch to a wired Ethernet connection if you're currently on Wi-Fi to eliminate packet loss.
- Verify game files if you're on PC (EA App or Steam depending on your build).
If the error persists after three tries, walk away for an hour. Usually, these spikes are caused by server-side load balancing issues that resolve themselves once the player count dips or the devs flip a switch on the backend. Your progress is saved on their side, so you won't lose your custom gear or your park builds just because of a temporary disconnect.