LHM Lexus Salt Lake: What Most People Get Wrong

LHM Lexus Salt Lake: What Most People Get Wrong

You're driving down State Street in Murray, just south of Salt Lake City proper, and you see that massive glass building with the "L" logo. Most locals call it LHM Lexus Salt Lake, or simply Larry Miller Lexus. But there's a weird bit of confusion right off the bat. If you search for "LHM Lexus Salt Lake," you’re actually looking for Lexus of Murray. It’s the same place, just wearing two different names depending on who you ask or what Google Map pin you're looking at.

Buying a luxury car is intimidating. Honestly, it shouldn't be. People expect a certain level of "fancy" when they walk into a Lexus dealership, but they also fear the "stiff suit" energy. Since Larry H. Miller sold his massive dealership empire to Asbury Automotive in late 2021 for a cool $3.2 billion, some folks worried the vibe would change.

It didn't.

✨ Don't miss: Price per share of amazon stock: What Most People Get Wrong About the 2026 Numbers

The name Larry H. Miller is basically sacred in Utah. He was the guy who saved the Jazz, built an empire from a single Toyota parts desk, and basically turned Murray into a car-buying mecca. Even though the ownership papers now sit in a corporate office elsewhere, the LHM Lexus Salt Lake location (Lexus of Murray) still operates with that same "Enriching Lives" philosophy Larry preached for decades.

The State Street Secret: Why Location Matters

The address is 5686 S State St, Murray, UT 84107. Why does that matter? Because being in Murray instead of downtown Salt Lake City actually changes the experience. It’s more accessible. You aren't fighting one-way streets or impossible parking.

Plus, it’s surrounded by other LHM dealerships. It’s like a small city of cars.

Most people don't realize that this specific dealership has been winning the Elite of Lexus award pretty much every year since the mid-90s. That’s not just a participation trophy. It’s based on customer feedback and service standards that are honestly hard to maintain for thirty years straight.

The Inventory Reality in 2026

If you’re looking for a car right now, the "lot rot" days of empty dealerships are mostly gone. Walking onto the lot at LHM Lexus Salt Lake, you’re going to see a lot of hybrids. Lexus has gone all-in on the "Electrified" vision.

  • The RX 350h and 450h+: These are the bread and butter. You’ll see them everywhere in the Holladay and Draper suburbs.
  • The GX 550: This is the one everyone is fighting over. It looks like a boxy vintage off-roader but feels like a spa inside. If you see one on the lot, it’s probably already sold.
  • Certified Pre-Owned (L/Certified): This is the "hack." You get a 6-year/unlimited mile warranty. In a state like Utah where we drive everywhere, that unlimited mileage part is gold.

What Really Happens in the Service Center?

Let’s be real: service is where dealerships usually lose people. You go in for an oil change and leave with a $2,000 bill for "recommended" flushes.

At LHM Lexus Salt Lake, the service department (led by guys like Jim Brown who has been a staple there for ages) is known for being... surprisingly chill. They have this massive lounge. There's coffee, snacks, and Wi-Fi that actually works. If you’re there for a long haul, they have a fleet of loaner vehicles.

A common complaint? The wait. Even with an appointment, Saturdays are a zoo. If you want to get in and out, Tuesday morning is the "pro move."

"Lisa surprised me when she said, 'At Larry H. Miller Lexus, we want our customers to be satisfied... I don't feel like we have lived up to our philosophy.' She actually listened." — Recent Customer Review.

That kind of transparency is rare. Usually, service advisors just read from a script. Here, they seem to actually care about the long-term relationship. Probably because they know you’ll be back for your next three cars if they don't screw you over on a brake job.

The Asbury Era: Has Anything Changed?

When Asbury Automotive Group took over, the biggest change was the backend technology. The "Clicklane" tool allows you to basically buy a car from your couch. You can see the real price, trade-in value, and financing without talking to a human.

But for the old-school Utahns, they still want to shake a hand.

The dealership still participates in the Larry H. Miller Week of Service. They still support local charities like the NAACP Salt Lake Branch and the Jordan Education Foundation. The Miller family—specifically Gail Miller—still has a massive influence on the culture of Salt Lake, even if the dealerships changed hands.

Addressing the "Lexus Tax" Misconception

People think Lexus is just an expensive Toyota.
Sorta.
But not really.

Yes, an ES 350 shares some DNA with a Camry. But the sound deadening, the Mark Levinson audio systems, and the "Takumi" craftsmanship (where master builders inspect every inch by hand) make it a different beast. At LHM Lexus Salt Lake, they’re pretty upfront about this. They aren't trying to sell you a race car. They’re selling you something that will start every single morning for the next 20 years, even when it’s -5 degrees in January.

Surprising Details You Might Not Know

  1. The Blue Law: You can't buy a car here on Sunday. It’s a Utah thing, but Larry Miller was a huge proponent of it to give his employees a guaranteed day off. An attempt to repeal this in 2025 actually failed.
  2. No-Pressure Sales: They’ve moved toward a more "consultative" approach. The salespeople aren't hovering like vultures the second you pull into the lot.
  3. Out-of-State Buyers: Because of their reputation, people fly into SLC International just to buy a car here and drive it back to Idaho or Wyoming. They’ll even help arrange transport.

Actionable Steps for Your Visit

Don't just walk in blindly. If you're heading to LHM Lexus Salt Lake, do this:

  • Check the Online Inventory First: Use the "Clicklane" tool to see the actual "Expected Price."
  • Ask for a "L/Certified" Specialist: If you’re looking used, these guys know the warranty fine print better than the general sales staff.
  • Schedule Service Mid-Week: Avoid the Saturday morning rush unless you really like dealership coffee and want to spend three hours there.
  • Verify the Name: Remember, if your GPS says "Lexus of Murray," you’re in the right place.

The luxury car market is weird right now. Prices are high, but reliability is more important than ever. Whether you call it LHM Lexus Salt Lake or Lexus of Murray, the goal remains the same: getting a car that doesn't leave you stranded on I-15 while feeling like you’re sitting on a very fast, very expensive sofa.