Finding the beau rivage hotel biloxi phone number seems like a simple task until you’re sitting in traffic on Highway 90 or trying to coordinate a group trip for twenty people. You search Google, and suddenly you're hit with a dozen different extensions. Which one actually gets a human on the line?
If you just need the main desk right now, it is 228-386-7111.
But honestly, depending on why you’re calling, that number might just be the start of a long hold time. The Beau Rivage is huge. We are talking 1,740 rooms and a casino floor that never sleeps. Navigating their internal phone system requires knowing exactly which department you need before you even dial.
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The Numbers You Actually Need for Your Stay
Most people call the main line and end up frustrated. If you've ever tried to change a dinner reservation through the front desk, you know exactly what I mean. It’s better to go straight to the source.
For Room Reservations, the direct toll-free line is 888-567-6667. Use this if you are trying to book one of those elusive suites that rarely show up on third-party travel sites. In fact, MGM usually keeps the best suite inventory for direct callers or MGM Rewards members.
If you are calling about the Fallen Oak golf course, don't bother with the hotel main line. You’ll want to reach out to the pro shop or the concierge specifically at the guest services number (228-386-7111) and ask for the Fallen Oak extension.
Quick Reference Contact List
- Main Hotel Switchboard: 228-386-7111
- Toll-Free Reservations: 888-567-6667
- Spa & Salon Direct: 228-386-7472
- Group Sales (15+ rooms): 800-239-2771
- Show & Concert Tickets: 888-566-7469
Why Calling Might Be Better Than Booking Online
We live in a digital world, but the Beau Rivage is an old-school hospitality giant at its core. Sometimes, the website says "sold out," but if you call the beau rivage hotel biloxi phone number and speak to a real person, things change.
I’ve seen it happen. A guest calls in, mentions they are a long-time MGM Rewards member, and suddenly a room "opens up." This is especially true during big concert weekends or the Cruisin' The Coast event.
Also, if you're looking for specific accessibility features, calling is non-negotiable. You can’t always trust a checkbox on a website to ensure your room is near the elevator or has the specific roll-in shower you need.
Dealing with the Casino Credit Desk
If you’re a high roller—or even just a frequent player—you probably aren't calling for a room. You're calling about your line of credit. The Casino Credit Department has its own workflow. While you can email them, calling the main line (228-386-7111) and asking for "Casino Credit" is the fastest way to verify your status before you hit the floor.
It’s a bit of a process. They’ll need to verify your identity, and doing this over the phone saves you about forty minutes of standing at the cage while everyone else is already at the blackjack tables.
Managing Your Spa and Dining Reservations
The Spa at Beau Rivage is arguably the best on the Mississippi Gulf Coast. It's popular. Like, "booked out three weeks in advance" popular.
The direct line for the Spa & Salon is 228-386-7472.
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Don’t try to book a massage through the general reservation line. They will just transfer you, and there's a 50% chance the call drops during the handoff. Call the spa directly between 9:00 AM and 6:00 PM.
For dining at BR Prime or Jia, you're usually better off using the MGM Rewards app, but if you have a party larger than six, the app will often fail you. That's when you call the main number and ask for the specific restaurant's host stand.
What to Do If You Can’t Get Through
During peak season, the phone lines get slammed. If you’re getting a busy signal or a perpetual hold, try these alternatives:
- The MGM Rewards App: You can handle check-in, check-out, and even digital key access here.
- Email: For non-urgent guest service issues, use
customercare@beaurivage.com. - The Concierge: If you are already on-site or arriving soon, the concierge is your best friend for last-minute miracles.
The Beau Rivage is located at 875 Beach Blvd, Biloxi, MS 39530. If you are driving and need directions because your GPS is acting up, the main line is the one to call. They can guide you through the I-110 construction or the best way to enter the parking garage without getting stuck in the valet line.
Actionable Next Steps
- Save the Main Number: Put 228-386-7111 in your phone now so you aren't searching for it while driving.
- Call for Suites: If you want a suite for a Friday or Saturday, call the 888-567-6667 number rather than checking the website.
- Direct Spa Booking: Use the 228-386-7472 number at least two weeks before your trip to secure a weekend appointment.
- Verify Credit: Contact the Casino Credit department via the main switchboard 48 hours before arrival to ensure your markers are ready.